Privacy Policy

Effective Date: July 27, 2026

Crit & Ale LLC ("Crit & Ale," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, purchase tickets, book our services, or contact us.

Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

Name
Email address
Phone number
Billing information
Event details for bookings
Messages submitted through contact forms
Information you provide when purchasing tickets or registering for an event

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral website
General geographic location

This information may be collected through cookies and analytics tools.

How We Use Your Information

We use your information to:

Process bookings and ticket purchases
Respond to questions and customer service requests
Provide information about upcoming events
Improve our website and customer experience
Analyze website traffic and performance
Prevent fraud and maintain website security
Comply with legal obligations

We only collect information that is reasonably necessary to operate our business.

Email Communications

If you subscribe to our mailing list or purchase tickets through our website, we may occasionally send emails about:

Upcoming events
New entertainment offerings
Special promotions
Important event updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

Transactional emails related to purchases or bookings will still be sent when necessary.

Ticket Purchases and Payments

Payments made through our website are processed by secure third-party payment providers. Crit & Ale LLC does not store complete credit or debit card numbers on our own servers.

Payment processors handle your payment information according to their own privacy policies and security standards.

Cookies

Our website uses cookies and similar technologies to:

Keep the website functioning properly
Remember certain preferences
Measure website traffic
Improve performance
Understand how visitors use our site

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We use trusted third-party providers to operate portions of our business. Depending on the services you use, your information may be processed by providers such as:

Wix (website hosting and forms)
Payment processors
Google Analytics
Google Maps
Email marketing providers
Embedded social media platforms

These providers maintain their own privacy policies governing the information they collect.

Children's Privacy

Our website is intended for a general audience. While many of our events are family friendly, we do not knowingly collect personal information from children under the age of 13 without appropriate parental involvement.

If you believe a child has submitted personal information to us, please contact us so we can remove it.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information where applicable
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Crit & Ale LLC

Website: https://www.critandale.com

Email: info@critandale.com

Kansas City Metropolitan Area